Legal Documents

X1024 — Terms and Conditions Complete Guide

Please read these Terms and Conditions carefully before using the x1024 platform. They form a binding agreement between you and us, and outline your rights and responsibilities.

Last Updated: January 2026 Language: Bengali 18+ only
📋
Terms & Conditions
Complete & Transparent

Key Highlights of the Terms & Conditions

A quick overview of the key points in x1024's Terms and Conditions

Account Register

You must be at least 18 years old to open an account on x1024. Each person may only hold one account. Providing false information will result in account termination.

Payments & Withdrawals

Deposits via Mobile Banking, Nagad, and Rocket are accepted. KYC verification is mandatory for withdrawals. All transactions must remain within the specified limits.

Bonuses & Promotions

Each bonus has its own wagering requirements. Bonus abuse or attempts to claim bonuses from multiple accounts will result in account suspension.

Security & Privacy

Your personal data is protected with SSL encryption and is never shared with third parties. View our privacy policy.

Prohibited Activities

Match-fixing, use of bots, multiple accounts, money laundering, and any other fraudulent activity are strictly prohibited and subject to legal action.

Responsible Gaming

X1024 is committed to responsible gaming. Deposit limits, self-exclusion, and cooldown options are available to use at any time.

These Terms and Conditions govern all matters relating to the use of the x1024 platform (https://x1024.pro). By registering or using the platform, you are automatically deemed to have accepted these Terms. If you do not agree, please refrain from using the platform.

1 General Information & Applicability

X1024 is an international online gaming platform serving users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between x1024 and its members.

By using the x1024 platform, you confirm that you have read, understood, and accepted these Terms. The Terms may be updated from time to time, and your continued use of the platform after any changes will be treated as acceptance of the updated Terms.

These Terms apply to all services on the platform — Sports Betting, Live Casino, Slots, virtual games, and all other sections. x1024 reserves the right to modify, suspend, or discontinue any service at any time without prior notice.

2 Account Registration & Eligibility

To register an account on x1024, the following conditions must be met:

  • Users must be at least 18 years old. Gaming by minors is strictly prohibited.
  • Each person may register only one account. Duplicate accounts will be terminated.
  • You must provide accurate and truthful information during registration — including your full name, date of birth, and phone number.
  • X1024 is not responsible for registrations made from regions where online gaming is prohibited by law.
  • To update any account details, please contact our support team.
  • It is entirely the user's responsibility to keep their account password secure.

If false information is provided during registration, x1024 may terminate the account and forfeit the balance at any time. x1024 also reserves the right to reject any registration request.

3 Account Verification — KYC Process

X1024 complies with international Anti-Money Laundering (AML) regulations. As part of this, KYC (Know Your Customer) verification must be completed before any withdrawals can be processed.

  • National ID Card (NID): Clear images of both sides must be uploaded.
  • Selfie Verification: You will need to submit a selfie holding your NID.
  • Proof of Address: A utility bill or bank statement (dated within the last 3 months).
  • Payment Verification: The mobile banking number used must be registered in the account holder's name.

KYC verification is typically completed within 24–72 hours. If there are any issues with your verification, our support team will reach out to you. Withdrawals may remain on hold until verification is approved.

4 Deposit & Withdrawal Policy

Deposit:

  • Minimum deposit: BDT 500. Maximum single deposit: BDT 500,000.
  • Accepted methods: Mobile Banking, Nagad, and Rocket.
  • Deposits are typically credited to your account within 1–5 minutes.
  • Please make sure to use the correct reference number when making a deposit.
  • Deposits made in a third party's name are not accepted and will be refunded.

Withdrawal:

  • Minimum withdrawal: BDT 1,000. Maximum daily withdrawal: BDT 200,000.
  • Withdrawals are typically processed within 1–24 hours.
  • Withdrawals may be put on hold if KYC verification is not completed.
  • Wagering requirements must be met before any bonus winnings can be withdrawn.
  • X1024 reserves the right to place a hold on withdrawals in the event of suspicious transactions.
Payment Method Minimum Maximum Processing Time
Mobile Banking BDT 500 BDT 5,00,000 1–5 minutes
Nagad BDT 500 BDT 5,00,000 1–5 minutes
Rocket BDT 500 BDT 3,00,000 5–15 minutes

5 Bonus & Promotion Terms

X1024 offers a variety of bonuses and promotions. Each bonus comes with specific terms that you should read carefully before claiming.

  • Welcome Bonus: Up to 100% bonus on your first deposit. Wagering requirement: 20x–30x.
  • Reload Bonus: Daily reload offers must be used within the specified time window.
  • Cashback: Weekly or monthly cashback applies to net losses only.
  • Free Spins: Winnings from free spins may also be subject to wagering requirements.
  • Referral Bonus: Refer a friend and earn a bonus; fraudulent referrals will not be accepted.

X1024 reserves the right to modify or cancel any bonus offer at any time. If bonus abuse is detected, the bonus and any associated winnings will be forfeited and the account may be permanently closed.

6 Gaming Rules & Fair Play

X1024 ensures fair and transparent gameplay across all games. All games are audited by independent third parties and certified with an RNG (Random Number Generator).

  • If a game is interrupted due to a technical issue, x1024 will resolve the matter in accordance with its established policy.
  • Placing bets by exploiting software bugs or incorrect odds is prohibited.
  • In Sports Betting, x1024's decision on the determination of results is final.
  • In Live Casino games, if you are disconnected after a round has already begun, the bet will remain valid.
  • For any issues during a gaming session, please contact live support.

7 Prohibited Activities

The following activities are strictly prohibited on x1024:

  • Opening multiple accounts or using another person's account.
  • Using bots, scripts, or automated software to play games.
  • Placing bets using match-fixing arrangements or insider information.
  • Using the platform for money laundering or any other illegal financial activity.
  • Attempting to interfere with or compromise the platform's security systems.
  • Harassing or engaging in inappropriate conduct toward other users.
  • Claiming bonuses with false information or engaging in any form of fraudulent activity.

If evidence of prohibited activities is found, x1024 will immediately suspend the account, forfeit all balances, and notify the relevant legal authorities if necessary.

8 Account Closure & Termination Policy

To close your account, please contact the support team. You will be given the opportunity to withdraw any remaining balance before the account is closed.

  • Voluntary Closure: Requests can be submitted through support at any time.
  • Closed by x1024: Accounts may be terminated without notice in cases of rule violations.
  • Inactive Accounts: An account will be marked inactive if there are no transactions for 12 months.
  • A monthly maintenance fee may apply to inactive accounts.

9 Responsible Gaming

X1024 believes gaming should be fun, not addictive. We encourage all our members to play responsibly.

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Loss Limit: Your session will automatically end once you have lost a set amount.
  • Session Limit: Automatic logout can be set after a specified period of inactivity.
  • Self-Exclusion: You can self-exclude for a set period (from 1 week up to 5 years).
  • Cooldown Period: 24–7 You may request a 2-hour cooldown period.

If you are struggling with a gaming addiction, please reach out to our support team. We will provide the help and guidance you need. For more information, Responsible Gaming View the page.

10 Privacy & Data Protection

X1024 treats the security of your personal information as its highest priority. Our system uses SSL encryption to keep all data fully protected.

  • Your personal information is never sold to third parties.
  • Information may be disclosed to authorities when required by legal obligation.
  • See our Privacy Policy to learn how your information is used Privacy Policy Full details are available on the page.
  • We are transparent about our use of cookies, and you can disable them at any time if you prefer.

11 Legal Matters & Limitation of Liability

X1024's liability is limited for any direct or indirect financial loss arising from use of the platform. Gaming is an inherently risky activity, and the possibility of losing is always present.

  • X1024 does not guarantee the outcome of any game.
  • X1024 is not liable for any losses caused by internet connectivity issues or device malfunctions.
  • X1024 is not directly liable for issues arising from third-party payment processors.
  • International arbitration applies to the resolution of any disputes arising from these Terms.

All content on the x1024 platform is copyright protected. Reproducing, distributing, or modifying any content without prior permission is strictly prohibited.

12 Terms Updates & Contact

X1024 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via their registered email or through a platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or comments about these Terms, please contact our support team:

🎉

Done reading the Terms & Conditions? Get started now!

Join x1024 and enjoy the best online gaming experience in Bangladesh. Get a 100% welcome bonus on your first deposit. Registration is completely free.

বাংলা